Welcome to Roaming Residence ("Company," "we," "our," "us"). By accessing or using our website at https://roamingresidence.io/ (the "Site") and our services (collectively, the "Services"), you agree to comply with and be bound by these Terms of Use & Refund Policy ("Terms"). If you do not agree with these Terms, please do not use our Services.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms.
Some features may require account registration. You agree to provide accurate and complete information and maintain the security of your login credentials. You are responsible for all activity under your account.
You agree not to: Use the Services for any unlawful purpose. Interfere with the proper operation of the Site. Reverse-engineer or attempt to extract our source code.
Our current pricing model offers a one-time payment in exchange for lifetime access to certain features and content, as described on our Site. By completing your purchase, you obtain ongoing access to these services without future recurring charges.
We reserve the right to introduce subscription-based pricing for new features or future versions of our Services. If a subscription model is introduced, existing lifetime access customers will retain access to the features originally included in their purchase, unless otherwise stated.
If you are not satisfied with your purchase, you may request a refund within 3 days of the initial payment. Refunds are only available to first-time users and must be requested by emailing support at [email protected].
As our product is a one-time purchase, there is no ongoing subscription to cancel. You retain access to the purchased features for the lifetime of the product, subject to section 1 (Use of Our Services) and section 4 (Intellectual Property).
To request a refund, email us at [email protected] with your account details and reason for the request. Approved refunds will be processed within 7–10 business days.
All content on our Site, including text, graphics, logos, and software, is our property or licensed to us. You may not reproduce, distribute, or modify our content without our express permission.
Roaming Residence is a technology platform that partners with Regulated Canadian Immigration Consultants (RCIC) but is not itself an immigration firm or licensed immigration consultancy. The information provided on this website, including immigration assessment tools and program guides, is for informational purposes only and does not constitute legal or professional immigration advice. Roaming Residence is not a licensed immigration consultant, law firm, or representative as recognized under the Immigration and Refugee Protection Act (IRPA) or by the Immigration Consultants of Canada Regulatory Council (ICCRC). All content, tools, and resources are intended to assist users in understanding general Canadian immigration programs and policies. For personalized advice or assistance with specific immigration matters, we strongly recommend consulting with a licensed immigration consultant or legal professional authorized to represent clients in Canada. The immigration process is subject to frequent updates and changes by Immigration, Refugees, and Citizenship Canada (IRCC) and other governing bodies. While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness, reliability, or timeliness of the content on this website. Users are encouraged to consult official resources, such as the IRCC, for the latest and most accurate information. By using this website, you acknowledge and agree that we are not responsible for any decisions or outcomes related to your immigration journey and that you use the tools and information provided at your own discretion.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes shall be resolved through arbitration or small claims court where applicable.
We may update these Terms at any time. Continued use of our Services after updates constitutes acceptance of the revised Terms. We will notify users of significant changes.
For any questions about these Terms or refunds, please contact us at [email protected].